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Privacy Policy for A&A ProLumber Industry Company Limited

A LEGAL DISCLAIMER

Effective Date: 25.12.2024

1. Data Controller Information

  • Company Name: A&A PROLUMBER INDUSTRY COMPANY LIMITED

  • Address: Factory X1, Lot CN12-02B.4 (leased from Tuong Vien Green Land Joint Stock Company), Non-tariff zone and Nam Dinh Vu (zone 1) industrial park, Dinh Vu-Cat Hai economic zone, Dong Hai 2 ward, Hai An district, Hai Phong city, Vietnam

  • Contact Email: contact@5stars-wood.com

2. Personal Data We Collect

We may collect the following types of personal data from our users:

  • Contact Information: Full name, email address, phone number, and address.

  • Identification Details: Information such as your company name (if applicable).

  • Transaction Information: Details about transactions carried out on our website or any related documents.

  • Technical Information: IP address, browser type, and details about your interaction with our website.

3. How We Collect Personal Data

We collect personal data:

  • Directly from you when you fill out forms on our website, contact us, or engage in a transaction with us.

  • Automatically through your interaction with our website (e.g., cookies, IP address logging).

4. Purposes for Processing Personal Data

We process your personal data for the following purposes:

  • Providing Services: To respond to inquiries, process orders, and deliver our products.

  • Improving User Experience: To analyze website performance and improve our services.

  • Legal Compliance: To comply with applicable laws and regulations, including responding to requests from public authorities.

5. Legal Basis for Processing

We process personal data based on:

  • Your consent, which you may withdraw at any time.

  • Our legitimate interest in providing and improving our services.

  • The necessity to fulfill a contract with you or take steps prior to entering into a contract.

  • Legal obligations that require the processing of your data.  

6. Disclosure of Personal Data

We may share your personal data:

  • With Service Providers: Third parties who assist us in our business operations (e.g., IT services, payment processing).

  • For Legal Reasons: To comply with legal requirements or respond to lawful requests by public authorities.

  • Business Transfers: If we merge, sell, or transfer assets, your data may be transferred as part of the transaction.

7. International Data Transfers

We may transfer your personal data outside Vietnam to provide services or for storage purposes. We ensure that such transfers comply with the PDPD and other applicable laws, implementing appropriate safeguards to protect your privacy.

8. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by law. Once your data is no longer needed, we will securely delete or anonymize it.

9. Your Rights

You have the following rights concerning your personal data:

  • Access: The right to request a copy of the personal data we hold about you.

  • Rectification: The right to request the correction of inaccurate or incomplete data.

  • Deletion: The right to request the deletion of your personal data under certain circumstances. Objection: The right to object to the processing of your data for specific purposes.

  • Consent Withdrawal: The right to withdraw your consent at any time. To exercise your rights, please contact us at contact@5stars-wood.com.  

10. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

11. Cookies and Tracking Technologies

Our website uses cookies to improve your experience. Cookies are small files placed on your device that help us understand how you use our site. You can disable cookies in your browser settings, but doing so may affect website functionality.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website. We encourage you to review this Privacy Policy periodically.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

A&A PROLUMBER INDUSTRY COMPANY LIMITED
Factory X1, Lot CN12-02B.4 (leased from Tuong Vien Green Land Joint Stock Company)
Non-tariff zone and Nam Dinh Vu (zone 1) industrial park
Dinh Vu-Cat Hai economic zone, Dong Hai 2 ward
Hai An district, Hai Phong city, Vietnam
Email: contact@5stars-wood.com

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